Actually I was thinking why are we so excited about BPO, i.e. Business Process Outsourcing.
If I am not wrong BPO in word means when a company outsource part of its job to another company specialized in than.
But I am sure you all know today atleast in India BPO is synonymous to Call Center.
Now if i am right, the average age of ppl working in call center is23-25 years. And most of the company have very high attrition rate.Why? BPO can earn you hell lot of money if you are good at (every body want to be good when comes to job), you can enjoy a different lifestyle which many has dreamed of in his/her teens, people at your native will be amazed how fluently with a strange accent you speak english.
Then why people leave job...pressure is everywhere and you know before joining that you have to work at night shift. Then where is the problem.
I think problem is not with the youth but with nature of the job.Its ruining the youth, its making them unsocial, unimaginative, in fact unproductive.
What do they produce actually ...nothing. Helping a foreigner who dont know what is Icon, what is Power button is worthless. Is this is the cause that our parents admit us to colleges?
To spend the most valuable amount of out time over phone, reading the same script and dealing with fat, rude and a rich guy who think we cannot speak english, whereas British who actually speak english lough at that english in pity. It is mere waste of time I believe. We need more entrepreneur who will not do job but produce job.
Answered by
SESHAN
, an ibibo Master,
at
5:06 PM on August 08, 2008