I think that you are asking about the delay in decision making at Consumer council/ forum. If it is so, it is not correct. Because, really there is no such delay. The process itself takes some time to decide about each case. The main logic behind this, is that, one can not be punished for the acts for which he is not directly responsible.

Answered by Memb Rane , an ibibo Advisor, at 5:04 PM on September 26, 2008