Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.

Print Contrast Signal is the measurement of the ratio of the reflectivities between the bars and the spaces of a symbol.

Personal Communications Service: an American generic term for a mass-market mobile phone service, emphasizing personal communication, independent of the technology used to provide it. PCS includes such digital cellular technologies as GSM 1900, CDMA and TDMA IS-136

Answered by Yash , an ibibo Master, at 8:37 PM on July 08, 2008

An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone or speaking words or short phrases. Applications include bank-by-phone, flight-scheduling information and automated order entry and tracking.

Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.

Print Contrast Signal is the measurement of the ratio of the reflectivities between the bars and the spaces of a symbol.

Answered by Raksha , an ibibo Master, at 8:54 AM on July 02, 2008

well Anil, (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone or speaking words or short phrases. Applications include bank-by-phone, flight-scheduling information and automated order entry and tracking.

Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.

Answered by Romi , an ibibo Master, at 5:38 PM on June 17, 2008

An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone or speaking words or short phrases. Applications include bank-by-phone, flight-scheduling information and automated order entry and tracking.

Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.

Print Contrast Signal is the measurement of the ratio of the reflectivities between the bars and the spaces of a symbol.

Personal Communications Service: an American generic term for a mass-market mobile phone service, emphasizing personal communication, independent of the technology used to provide it. PCS includes such digital cellular technologies as GSM 1900, CDMA and TDMA IS-136

Answered by Anju Singh , an ibibo Master, at 8:57 AM on June 12, 2008

An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone or speaking words or short phrases. Applications include bank-by-phone, flight-scheduling information and automated order entry and tracking.

Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.

Print Contrast Signal is the measurement of the ratio of the reflectivities between the bars and the spaces of a symbol.

Personal Communications Service: an American generic term for a mass-market mobile phone service, emphasizing personal communication, independent of the technology used to provide it. PCS includes such digital cellular technologies as GSM 1900, CDMA and TDMA IS-136

Answered by Om Prakash , an ibibo Master, at 8:34 PM on June 11, 2008

(Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone or speaking words or short phrases. Applications include bank-by-phone, flight-scheduling information and automated order entry and tracking.

Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.

Answered by Madhurima , an ibibo Master, at 5:45 PM on June 11, 2008

well;
IVR
(Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone or speaking words or short phrases. Applications include bank-by-phone, flight-scheduling information and automated order entry and tracking.

Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.

PCS' is short for "Personal Communications Service" which is a new generation of digital, two-way, low powered wireless services in the 800 to 900 MHz bands that will support a wide range of services including confirmed delivery of message, full two-way data transfer, voice messaging and connectivity via the internet.

Answered by Arti singh , an ibibo Specialist, at 2:23 PM on June 11, 2008

Hi there

'IVR' is short for "Interactive Voice Response" which is a technology that automates interactions with telephone callers. The IVR system can respond with pre-recorded or dynamically generated audio to further direct callers on how to proceed.
IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone or speaking words or short phrases. Applications include bank-by-phone, flight-scheduling information and automated order entry and tracking.

Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.
Here , a computer responds to queries with either digitized recorded voice snippets or by synthesizing voice responses using text-to-speech.

The IVR computer accepts user inputs either via touch-tones or via speech recognition. IVR is the technique the train (bus) company uses to provide schedule information over the telephone.

Answered by Reeta K , an ibibo Master, at 2:05 PM on June 11, 2008

(Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone or speaking words or short phrases. Applications include bank-by-phone, flight-scheduling information and automated order entry and tracking.

Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.

Answered by Ashish Yadav , an ibibo Wizard, at 7:23 PM on June 10, 2008

well, 'IVR' is short for "Interactive Voice Response" which is a technology that automates interactions with telephone callers. The IVR system can respond with pre-recorded or dynamically generated audio to further direct callers on how to proceed.
IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. The caller responds by pressing digits on the telephone or speaking words or short phrases. Applications include bank-by-phone, flight-scheduling information and automated order entry and tracking.

Handle the Easy Questions
IVR systems allow callers to get needed information 24 hours a day. They are also used as a front end to call centers in order to route as many calls as possible away from costly human agents. In such cases, IVR does not replace the agent, but keeps them from constantly having to answer the same simple questions.

The IVR System
Most IVR systems reside in PCs equipped with specialized PCI cards that connect to the telephone system to switch the calls. Systems can be networked on LANs and come with software that lets the developer create applications quickly. Most allow for the building of call flows by dragging and dropping icons of functions. See voice portal, ASR, ACD, CTI and V-Commerce.
Here , a computer responds to queries with either digitized recorded voice snippets or by synthesizing voice responses using text-to-speech.

The IVR computer accepts user inputs either via touch-tones or via speech recognition. IVR is the technique the train (bus) company uses to provide schedule information over the telephone.

Answered by Uttam , an ibibo Master, at 2:29 PM on June 10, 2008